We're here to help
Get quick answers, talk to our team, or report a problem with your RUUT Business account — whatever you need, we've got you covered.
We're here to help
Get quick answers, talk to our team, or report a problem with your RUUT Business account — whatever you need, we've got you covered.
Contact Us
Got a question or need help with your RUUT account? Choose one of the options below to reach us or find quick answers.
Call our support team
Need to speak with someone directly?
Call us on +44 (0)20 8154 5333 for support with your RUUT account.
Phone support available Mon–Fri 7am–4pm (UK time). Or leave a voicemail after business hours. We'll get back to you as soon as possible.
Call our support team
Need to speak with someone directly?
Call us on +44 (0)20 8154 5333 for support with your RUUT account.
Phone support available Mon–Fri 7am–4pm (UK time). Or leave a voicemail after business hours. We'll get back to you as soon as possible.
Contact us in the RUUT app
Send a message to our support team directly from the RUUT app.
Tap the profile icon in the lower-right corner → Help & support → tap ‘Write us’ to send us a message.
Contact us in the RUUT app
Send a message to our support team directly from the RUUT app.
Tap the profile icon in the lower-right corner → Help & support → tap ‘Write us’ to send us a message.
Email our support team
Prefer email? Email us at support@ruutapp.com and we'll be in touch as soon as we can.
We aim to respond within 1 hour during working hours (Mon–Fri 7am–4pm UK time).
Email our support team
Prefer email? Email us at support@ruutapp.com and we'll be in touch as soon as we can.
We aim to respond within 1 hour during working hours (Mon–Fri 7am–4pm UK time).
Help Centre
Looking for quick answers? Browse our Help Centre for guides and common questions — chances are someone's asked it before.
Lost your card or spotted fraud?
Can't access your RUUT app? Call our 24/7 Card Freeze Line: +44 20 4572 0090.
If you've spotted a suspicious transaction, email our Fraud Team at fraud@ruutapp.com.
You can also report scams to the UK's Stop Scams helpline by calling 159.
See more in our FAQ: “What should I do if my card is lost or stolen?”
Lost your card or spotted fraud?
Can't access your RUUT app? Call our 24/7 Card Freeze Line: +44 20 4572 0090.
If you've spotted a suspicious transaction, email our Fraud Team at fraud@ruutapp.com.
You can also report scams to the UK's Stop Scams helpline by calling 159.
See more in our FAQ: “What should I do if my card is lost or stolen?”
Let's get down to
business
We are making your growth our business. Open an account in minutes and get the tools you need to take payments, manage cash flow, and scale up, all in one place.
Let's get down to
business
We are making your growth our business. Open an account in minutes and get the tools you need to take payments, manage cash flow, and scale up, all in one place.