Open the RUUT app and contact us via “Write us” to activate your Direct Debit instruction.

Provide your RUUT account details to the service provider you want to set up a Direct Debit with.

Our Support Team will activate your Direct Debit on RUUT.

Set one up, earn £10. Five times over.

• Set up a new qualifying Direct Debit with RUUT and get £10 for each one, up to a maximum of 5 Direct Debits and £50 per customer.
• The campaign applies to eligible new Direct Debits set up between 14 September and 31 December 2026.

What counts as a qualifying Direct Debit.

• The Direct Debit must be set up using your RUUT account details between 14 September and 31 December 2026.
• Each Direct Debit payment must be for a minimum of £20.
• The Direct Debit must be successfully collected at least once from your RUUT account.
• Only new Direct Debits are eligible. Direct Debits set up before 14 September 2026 or after 31 December 2026 will not qualify.
• A maximum of 5 Direct Debits per customer can qualify for the campaign, meaning the maximum total reward is £50 per customer.
• Recurring card payments, standing orders, bank transfers and other payment methods are not eligible for this campaign.

When and how you get paid.

• You will earn £10 for each qualifying Direct Debit once the first eligible payment has been successfully collected.
• Your reward will be credited directly to your RUUT account during the first week of the month following the month in which the qualifying Direct Debit payment was successfully collected.
• For example, if your first qualifying Direct Debit payment is collected in October, your reward will be credited during the first week of November.

Keep your Direct Debit running for 6 months.

• A qualifying Direct Debit must remain active for at least 6 months from the date of its first successful collection.
• If a rewarded Direct Debit is cancelled, terminated or otherwise ceases to remain active before the end of this 6-month period, RUUT reserves the right to recover the £10 reward paid in relation to that Direct Debit from your RUUT account.
• This applies separately to each rewarded Direct Debit.

• The campaign is available to eligible RUUT customers with an active RUUT account.
• Failed, rejected, reversed, refunded or cancelled Direct Debit payments will not qualify for a reward.
• Each Direct Debit must represent a genuine payment obligation to a third-party service provider, merchant or organisation. Only one Direct Debit per service provider, merchant or organisation will qualify for a reward. Multiple Direct Debits set up with the same service provider, merchant or organisation will be treated as a single qualifying Direct Debit for the purposes of this campaign.
• Direct Debits created, divided or otherwise structured primarily for the purpose of obtaining a campaign reward will not qualify.
• RUUT reserves the right to withhold or recover any reward where it reasonably suspects fraud, misuse, abuse or manipulation of the campaign.
• RUUT reserves the right to amend, suspend or terminate the campaign at any time, subject to applicable law. Any changes will not affect rewards already validly earned before the effective date of the change, unless fraud, misuse or abuse is identified or otherwise permitted by applicable law.
• RUUT may exclude a customer from the campaign where the customer's RUUT account is closed, suspended, restricted or otherwise not in good standing at the time a reward is due to be paid.
• These campaign terms apply in addition to the standard terms and conditions applicable to your RUUT account. In the event of any conflict relating specifically to this campaign, these campaign terms will apply to the extent of that conflict.